Can not Play Vedio

Hi Help me Please.

I already pay for montly, 2 day ago.
I cant play vedio on web
and mobile device (Iphone 7) via App.

My connection is good 30Mbps
Playing youtube etc, no problem.

But I cant play vedio from raywenderlich
What must I do?

@rasid517 What browser are you using?

Google Chrome, Safari both of them not working!
No button to play video.

Screen Shot 2020-08-14 at 03.33.59|690x387

@katiecollins Can you please help with this when you get a chance? Thank you - much appreciated! :]

Hi… It’s Joan from Customer Support here…
Please email us at , if you haven’t yet, and we’d be happy to help. Thanks!

Do Raywenderlich use Vimeo?
Unfortunately, Vimeo is blocked in my country, Indonesia.

@rasid517 Do you still have issues with this?