Videos stopping

I just signed up today, but am finding it really frustrating as the tutorial videos are stop/start and stopped more than started. I checked out a few other sites where I also do some tutorials. theirs are running fine. The time spent watching the video really is lost when you get 2-3 words & then wait 30 seconds for the rest of the sentence.

Hi @oscar70

Sorry to hear that you’re having problems. Could I get you to give me some info to help diagnose the problem. If you’d rather not do this in a public forum, please email and mention this forum post.

  • Where in the world are you?
  • Are you using a VPN?
  • Do you experience this on multiple different networks?
  • What browser are you using?
  • Are you using any browser plugins?
  • Do you experience the same problems in a different browser?
  • Are you able to play videos on without similar disruptions?

Thanks, and apologies for the crappy experience you’re having with video playback.