The video player is not working show that 403 forbidden error
@katiecollins Can you please help with this when you get a chance? Thank you - much appreciated! :]
Hi @rvigneshw,
Iâm sorry about this :[
Could you let me know whether itâs all videos or one particular video youâre having trouble with?
I notice you donât have an active subscription so perhaps it is a paid subscriber video youâre trying to watch?
If youâre still having trouble with a âfreeâ video, please could email support@razeware.com we can troubleshoot this.
Once again apologies for the inconvenience.
Kind regards,
Katie
Iâm unable to watch any video not even free ones , when I checked console logs in my browser
Failed to load resource: the server responded with a status of 403 (Forbidden)
This error shows up!
As I found that this has been due to any adblock or in case of mine the âthe brave browserâs built in shieldâ Disabling them will do the job!
@rvigneshw Really glad you actually managed to fix this after all! Cheers! :]
Hey. Just went into that and there is a way to disable the tracking under your account - privacy. Then you can let the shield on and get some privacy 