How to solve the error while connecting real iOS device with Appium server?

Hi…I’m opening an Application through Appium Server but I’m getting the error:
An unknown server-side error occurred while processing the command. Original error: Unknown device or simulator UDID: ‘046e4469d6cb14ff57e378599bd4b1d09390472b’


“platformName”: “iOS”,

“deviceName”: “iPad”,

“automationName”: “XCUITest”,

“udid”: “046e4469d6cb14ff57e378599bd4b1d09390472b”,

“bundleId”: “com.***”,

“platformVersion”: “11.2.6”,

“app”: “/Users//.ipa”


1 Like

Hi @sandeepkumar10,
it is exactly what the error specifies. The Appium setup that you have needs to be updated for the new Simulators, when you change the UDID for a simulator that exists on your device, it will work properly.



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