Can you help me? I lost my Loot, I’m not able to download any of the books I purchased
I’m in the same boat. Most of my loot has disappeared.
Hey guys - can you please try again and let me know if you can access your books now? Thanks!
Sweet thanks for The help
Maybe a stupid question. But where did the My Loot page go. Haven’t been here in a while and cannot find my old purchases anymore.
Cheers,
Uli
@hansdampf Just log in and go to your account like this:
Then you can see your loot on that page:
Let me know if you have any other questions!
I’'ve lost mine as well. I actually lost my entire account.
Hi @unknowncode
Sorry to hear that. Could you email support@razeware.com and we’ll get this problem sorted for you.
sam
/cc @csweigart
I am already taking with support…been a few days and no response back
@unknowncode - I’ve pinged support - somebody will get back to you either on here or by email within the next day.
sam
Hi @unknowncode,
Sorry for the trouble you’re having here. I have sent out an email to you this morning. Please look for my email from support@razeware.com and reply to my questions so that I can investigate this further for you.
Thanks!
Hi, I did reply thanks.
I believe they are still looking.