# Videos keeps to disconnect and every couple of minutes **URL:** \ **Category:** 🙃 Off Topic\ **Created:** [September 2, 2018, 7:15pm UTC](https://forums.kodeco.com/t/videos-keeps-to-disconnect-and-every-couple-of-minutes/48032 "2018-09-02T19:15:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![standinga](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/standinga/32/102075_2.png) [@standinga](https://forums.kodeco.com/u/standinga)\ **Post date:** [September 2, 2018, 7:15pm UTC](https://forums.kodeco.com/t/videos-keeps-to-disconnect-and-every-couple-of-minutes/48032/1 "2018-09-02T19:15:38Z")
Hey guys! Videos keeps to disconnect and every couple of minutes. Is it only me? Especially long videos, the server breaks connection and I need to reload page. ---
**Author:** ![samdavies](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/samdavies/32/108448_2.png) [@samdavies](https://forums.kodeco.com/u/samdavies)\ **Post date:** [September 3, 2018, 6:18am UTC](https://forums.kodeco.com/t/videos-keeps-to-disconnect-and-every-couple-of-minutes/48032/2 "2018-09-03T06:18:11Z")
Hi @standinga Sorry to hear that you’re having problems with video playback. Are you continuing to see issues? If so, please contact [support@razeware.com](mailto:support@razeware.com) with details of videos you’re having problems with, any errors in the console, and your location in the world. Thanks sam ---
**Author:** ![standinga](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/standinga/32/102075_2.png) [@standinga](https://forums.kodeco.com/u/standinga)\ **Post date:** [September 4, 2018, 12:43am UTC](https://forums.kodeco.com/t/videos-keeps-to-disconnect-and-every-couple-of-minutes/48032/3 "2018-09-04T00:43:52Z")
Yes it’s very bad! Tried to watch some sessions from 2017 conference, but after around 20mins the videos were disconnecting every couple of minutes and to continue I had to reload page, fast forward only to watch a minute of the video.