# Problems access Tutorials due to privacy settings

**URL:** <https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091>\
**Category:** 🙃 Off Topic\
**Created:** [May 21, 2016, 5:53pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091 "2016-05-21T17:53:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jmclovin](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/jmclovin/32/81494_2.png) [@jmclovin](https://forums.kodeco.com/u/jmclovin)\
**Post date:** [May 21, 2016, 5:53pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/1 "2016-05-21T17:53:00Z")

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Sorry if this is the wrong place to post this but I couldn’t find a better place.

I’m a new subscriber and have been digging into all the video tutorials, however, now that I’m traveling, I’m having trouble accessing them on my iPad. When I try to view one, the player shows a message that says, “Sorry. Because of its privacy settings, this video cannot be played here.”

I haven’t changed anything except for my location and traveling is often when I have the most time to use the videos. I should mention that I can play the videos on my Mac still, but if I try to watch them on my iPad, I get this message.

Does anybody know why this is happening and what I can do about it?

Thanks

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**Author:** ![denver768](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/denver768/32/63304_2.png) [@denver768](https://forums.kodeco.com/u/denver768)\
**Post date:** [May 21, 2016, 6:46pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/2 "2016-05-21T18:46:21Z")

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I am now also having the same issue. I cannot access the video tutorials… On my iDevices. Can you please advise?

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**Author:** ![villenita](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/villenita/32/96682_2.png) [@villenita](https://forums.kodeco.com/u/villenita)\
**Post date:** [May 21, 2016, 11:18pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/3 "2016-05-21T23:18:25Z")

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Me too. Not the first time ocurred to me.

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**Author:** ![caflatlander](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/caflatlander/32/102235_2.png) [@caflatlander](https://forums.kodeco.com/u/caflatlander)\
**Post date:** [May 22, 2016, 11:44am UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/4 "2016-05-22T11:44:06Z")

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Log out and back in. I am guessing it is a cookie that tracks IP, and that has changed.

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**Author:** ![rwenderlich](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/rwenderlich/32/108604_2.png) [@rwenderlich](https://forums.kodeco.com/u/rwenderlich)\
**Post date:** [May 23, 2016, 7:45pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/5 "2016-05-23T19:45:45Z")

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This is a known issue with Vimeo and Safari in iOS 9.3.1. It should be fixed in a future release of iOS. In the meantime, try watching on the Mac or with a different web browser:

- [Unable to view video on iPad - #4 by csweigart](https://forums.kodeco.com/t/unable-to-view-video-on-ipad/11478/4)

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**Author:** ![jmclovin](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/jmclovin/32/81494_2.png) [@jmclovin](https://forums.kodeco.com/u/jmclovin)\
**Post date:** [May 23, 2016, 9:31pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/6 "2016-05-23T21:31:59Z")

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Good to know. Thanks for the response, Ray.

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**Author:** ![davidsmith01](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/davidsmith01/32/37447_2.png) [@davidsmith01](https://forums.kodeco.com/u/davidsmith01)\
**Post date:** [June 27, 2016, 7:30am UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/7 "2016-06-27T07:30:19Z")

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I also having the same issue…Thanks to all to your post.  
Thank you.

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**Author:** ![c4lma](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/c4lma/32/102075_2.png) [@c4lma](https://forums.kodeco.com/u/c4lma)\
**Post date:** [October 24, 2022, 2:28pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/8 "2022-10-24T14:28:54Z")

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Having the same issues for some videos in [Programming in Swift: Functions & Types] but only since the new design…(with Chrome & Safari)

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**Author:** ![smicker](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/smicker/32/110937_2.png) [@smicker](https://forums.kodeco.com/u/smicker)\
**Post date:** [October 24, 2022, 3:27pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/9 "2022-10-24T15:27:07Z")

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Me too, also Firefox.

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**Author:** ![katiecollins](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/katiecollins/32/111120_2.png) [@katiecollins](https://forums.kodeco.com/u/katiecollins)\
**Post date:** [October 24, 2022, 4:10pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/10 "2022-10-24T16:10:58Z")

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Hi @smicker & @c4lma,

I’m sorry you’re experiencing issues with this course. I have checked this out and it does seem to be working now - although you’re right it wasn’t earlier.

If you’re still having issues with this, please let me know which specific videos you’re not able to view.

Thanks so much for bearing with us!

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**Author:** ![smicker](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/smicker/32/110937_2.png) [@smicker](https://forums.kodeco.com/u/smicker)\
**Post date:** [October 24, 2022, 4:27pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/11 "2022-10-24T16:27:58Z")

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Thanks Katie! I submitted a support ticket about 30 minutes ago with specific videos – are you able to access it?

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**Author:** ![c4lma](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/c4lma/32/102075_2.png) [@c4lma](https://forums.kodeco.com/u/c4lma)\
**Post date:** [October 24, 2022, 4:55pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/12 "2022-10-24T16:55:41Z")

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> [@c4lma](#):
>
> Programming in Swift: Functions & Types

Videos 41-45 still not working…

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<div class="post-metadata">

**Author:** ![katiecollins](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/katiecollins/32/111120_2.png) [@katiecollins](https://forums.kodeco.com/u/katiecollins)\
**Post date:** [October 24, 2022, 5:45pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/13 "2022-10-24T17:45:01Z")

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@smicker & @c4lma Ok - these two courses should all be working now - thanks for highlighting this and for understanding :]

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**Author:** ![yossa\_bourne](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/yossa_bourne/32/105896_2.png) [@yossa\_bourne](https://forums.kodeco.com/u/yossa_bourne)\
**Post date:** [October 25, 2022, 9:50am UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/14 "2022-10-25T09:50:25Z")

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@katiecollins I’m experiencing the same issue on videos 24-42 (except 36) in [Your First iOS & SwiftUI App: Polishing the App](https://www.kodeco.com/28797859-your-first-ios-swiftui-app-polishing-the-app) too. I’ve tried on mac using latest version of Google Chrome.

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<div class="post-metadata">

**Author:** ![katiecollins](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/katiecollins/32/111120_2.png) [@katiecollins](https://forums.kodeco.com/u/katiecollins)\
**Post date:** [October 25, 2022, 10:06am UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/15 "2022-10-25T10:06:34Z")

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Apologies, this is also fixed now. LMK if you have any further issues,

Thanks!

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**Author:** ![sarsilmaz](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/sarsilmaz/32/102075_2.png) [@sarsilmaz](https://forums.kodeco.com/u/sarsilmaz)\
**Post date:** [October 25, 2022, 12:38pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/16 "2022-10-25T12:38:22Z")

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Hello @katiecollins , I am new member and also having some issues. For example [Advanced Swift: Protocol Oriented Programming] and [Beginning RxSwift] course’s videos are not working.

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**Author:** ![katiecollins](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/katiecollins/32/111120_2.png) [@katiecollins](https://forums.kodeco.com/u/katiecollins)\
**Post date:** [October 25, 2022, 2:53pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/17 "2022-10-25T14:53:59Z")

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Hi @sarsilmaz I’m sorry for the inconvenience. Thank you for bearing with us!

These courses should now both be working.

Let me know if you have any more issues.

Thanks!

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**Author:** ![sarsilmaz](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/sarsilmaz/32/102075_2.png) [@sarsilmaz](https://forums.kodeco.com/u/sarsilmaz)\
**Post date:** [October 25, 2022, 3:19pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/18 "2022-10-25T15:19:43Z")

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Hi @katiecollins , Thank you. First videos of courses are working but others are not. For example: [Advanced Swift: Protocol Oriented Programming, Episode 2: Class Dispatch | kodeco.com, the new raywenderlich.com](https://www.kodeco.com/1258671-advanced-swift-protocol-oriented-programming/lessons/2)

I’ve cleared cache a few times and tried again but not helped to solve problem.

This is the console log that I am getting from Chrome: player.es.js:109 Uncaught (in promise) Error: An id or url must be passed, either in an options object or as a data-vimeo-id or data-vimeo-url attribute.  
at getVimeoUrl (player.es.js:109:11)  
at player.es.js:1347:19  
at new Promise ()  
at new Player2 (player.es.js:1309:24)  
at RWPlayer.load (rw-player.ts:69:21)  
at extended.play (player\_controller.js:41:19)  
at Binding.invokeWithEvent (stimulus.js:281:25)  
at Binding.handleEvent (stimulus.js:253:18)  
at EventListener.handleEvent (stimulus.js:31:25)

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<div class="post-metadata">

**Author:** ![bdmoakley](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/bdmoakley/32/108772_2.png) [@bdmoakley](https://forums.kodeco.com/u/bdmoakley)\
**Post date:** [October 25, 2022, 4:43pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/19 "2022-10-25T16:43:24Z")

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Hey there, I was able to see the video - are you still having this problem?

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<div class="post-metadata">

**Author:** ![sarsilmaz](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/sarsilmaz/32/102075_2.png) [@sarsilmaz](https://forums.kodeco.com/u/sarsilmaz)\
**Post date:** [October 25, 2022, 5:01pm UTC](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091/20 "2022-10-25T17:01:00Z")

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Hey, unfortunately I am having same issue.

> **[Advanced Swift: Protocol Oriented Programming, Episode 2: Class Dispatch](https://www.kodeco.com/1258671-advanced-swift-protocol-oriented-programming/lessons/2)**
>
> Let's learn about how Swift gives you the ability to build polymorphic class types with different levels of dynamism.

My Device: MacBook Pro (16 inch, 2021), macOS Monterey version 12.1, M1 Pro  
My Browser: Google Chrome Version 106.0.5249.119 (Official Build) (x86\_64 translated)

![image](https://files.chunter.kodeco.com/original/3X/4/a/4a74ca44c61f468d8220b214cf191c5ca9f1239e.jpeg)  
 ![image](https://files.chunter.kodeco.com/original/3X/4/5/45bf7698f79b792153c72f2e7c52e4bfa992ead4.jpeg)

[Next page](https://forums.kodeco.com/t/problems-access-tutorials-due-to-privacy-settings/15091.md?page=2)
