# Cannot play video

**URL:** <https://forums.kodeco.com/t/cannot-play-video/76309>\
**Category:** 🙃 Off Topic\
**Created:** [July 14, 2019, 1:51pm UTC](https://forums.kodeco.com/t/cannot-play-video/76309 "2019-07-14T13:51:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![luthfihrz](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/luthfihrz/32/83701_2.png) [@luthfihrz](https://forums.kodeco.com/u/luthfihrz)\
**Post date:** [July 14, 2019, 1:51pm UTC](https://forums.kodeco.com/t/cannot-play-video/76309/1 "2019-07-14T13:51:57Z")

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Since I start my subscription, I cannot find play button in all of the video. Sometimes video showing broken image.

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**Author:** ![shogunkaramazov](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/shogunkaramazov/32/108826_2.png) [@shogunkaramazov](https://forums.kodeco.com/u/shogunkaramazov)\
**Post date:** [July 14, 2019, 1:59pm UTC](https://forums.kodeco.com/t/cannot-play-video/76309/2 "2019-07-14T13:59:13Z")

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@luthfihrz What browser are you using to watch the videos?

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**Author:** ![luthfihrz](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/luthfihrz/32/83701_2.png) [@luthfihrz](https://forums.kodeco.com/u/luthfihrz)\
**Post date:** [July 14, 2019, 2:23pm UTC](https://forums.kodeco.com/t/cannot-play-video/76309/3 "2019-07-14T14:23:48Z")

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@shogunkaramazov Chrome (desktop and mobile) and safari

![54](https://files.chunter.kodeco.com/original/3X/d/0/d0056bce85e09ffec8789c8932d456e20e302081.png)

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**Author:** ![katiecollins](https://assets.chunter.kodeco.com/user_avatar/forums.kodeco.com/katiecollins/32/111120_2.png) [@katiecollins](https://forums.kodeco.com/u/katiecollins)\
**Post date:** [July 15, 2019, 5:06pm UTC](https://forums.kodeco.com/t/cannot-play-video/76309/4 "2019-07-15T17:06:03Z")

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Hi @luthfihrz I believe I replied to you from [support@razeware.com](mailto:support@razeware.com) earlier today. Please get back to me there if you have any more problems.

Thanks!